Basengreen Reviews

Basengreen.com is a website that specializes in LiFePO4 batteries and battery packs. The company, Shenzhen Basen Technology Co. Ltd., was established in 2013 and has over 10 years of experience in the field. Their main products include 12V, 24V, and 48V battery packs as well as lithium iron phosphate cells. These products are widely used in electric vehicles, energy storage systems, solar systems, and communication equipment. They offer high-quality Grade A Cells with 8× longer life and 100% usable capacity. The batteries are suitable for various scenarios such as boat fishing, RV camping, solar systems, and off-grid living. They also provide professional 5-year warranty and fast delivery with free shipping in the EU. The company is known for its quality products and excellent customer service and focuses on building long-term partnerships with its customers. They also have a range of products on sale on their website.

You can contact Basengreen by sending an email to support@basengreen.com. The company's address is OFFICE UNIT NO.3 13/F GRAND CITY PLAZA NOS.1-17 SAI LAU KOK ROAD TSUEN WAN NT.

Basengreen is a manufacturer and trader of lithium iron phosphate batteries and battery packs. Their main products include 12V, 24V, and 48V battery packs as well as lithium iron phosphate cells. These products are widely used in electric vehicles, energy storage systems, solar systems, and communication equipment. They are known for their quality products and excellent customer service. Some of their popular products include the 51.2V 230ah 11.7KWh Wall Mounted Battery Pack LiFePO4 for Solar Energy Storage, the 51.2V 280ah 14.3KWh Wall Mounted Battery Pack LiFePO4 for Solar Energy Storage, and the 12V 100ah LiFePO4 Battery Built-in 100A BMS with Bluetooth. However, there have been some customer complaints about unreliable products and poor customer service.

Basengreen.com has a 30-day return policy. If you are not happy with your purchase, they will accept a return of an unused product within 30 days. Once they receive the returned item, they will give a refund. However, a 10% restocking fee will be charged for a refund. The return shipping label will be paid for by the buyer. The returned items must be delivered to them unused, in original packaging, and in the condition they were received or they may not be eligible for refund or be subject to a restocking fee. They cannot be held responsible for items damaged or lost in the return shipment, therefore they recommend an insured and trackable mail service. They are unable to issue a refund without an actual receipt of the item(s) or proof of received return delivery.

They also have a Price Protection Policy. Under this policy, they do not guarantee price protection for their products. If the price of a purchased product decreases after the purchase, they do not offer refunds or exchanges based on the price difference.

As for their shipping policy, they have set up warehouses in the EU and most of their products will be shipped from overseas warehouses to save time and transportation cost. The goods are usually delivered within 1-3 working days after receiving the payment. After the goods are shipped, they will send you the tracking number via email. The delivery time is around 3-7 days. Please check your delivery address carefully as they will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a parcel that is returned because of an incorrect address. They do not accept refunds or cancel orders due to delays or problems during shipping. Customers should wait and help to solve any problems involved during shipping. A refund is not accepted while the package is on the way unless the package is lost. If customers are not available while the shipping company is trying to deliver the package, the customer is responsible for any loss caused. Customers should not refuse to receive the package while the shipping company is trying to deliver the package, the customer is responsible for any loss caused. You are able to cancel your order and get a full refund before shipping. Once your order has been shipped you are not able to cancel your order.

The contact information for basengreen.com is as follows: The company is HONG KONG RSBL CO., LIMITED. Their office is located at UNIT NO.3 13/F GRAND CITY PLAZA NOS.1-17 SAI LAU KOK ROAD TSUEN WAN NT. You can reach them via email at support@basengreen.com.

To track your order on basengreen.com, you need to visit the website and look for the "Tracking Your Order" section. There, you should be able to input your order information and track the status of your order. If you encounter any issues, it may be helpful to reach out to their customer service for assistance. Please note that the tracking information may take a few days to update after your order has been placed. If you're unable to find the information you need, please let me know and I'll do my best to assist you further.